Shipping, Click & Collect Policy
Shipping & Click & Collect
Everything you need to know about DPD delivery, order processing, and collecting your fragrance order from our Limerick kiosk.
Fragrance delivered with care
At The Perfume Souk, every order is carefully prepared, checked, and packed before dispatch. We know fragrance is a personal purchase, so we handle each perfume with care from the moment your order is placed.
Whether you choose DPD home delivery in Ireland or Click & Collect from our kiosk in Limerick, our goal is to make your shopping experience smooth, reliable, and easy to follow.
Click & Collect in Limerick
Click & Collect orders are available from our kiosk inside:
- Blackbird Barbershop
- 58 Thomas Street
- Limerick, Ireland
- Please wait for confirmation before visiting to collect your order
Shipping Within Ireland
We offer delivery across Ireland using DPD for our Arabian perfumes, niche fragrances, Gold Label scents, and fragrance gifts.
- Orders are processed once payment has been successfully completed
- Each order is checked and packed securely before dispatch
- Shipping is handled by DPD Ireland
- Standard delivery usually takes 2–3 working days after dispatch
- You will receive delivery updates using the contact details provided at checkout
- Please ensure your delivery address and contact details are correct before completing your order
- Delivery times may vary during busy periods, bank holidays, severe weather, or courier delays
- If a delivery is missed, DPD may attempt redelivery or provide collection instructions
- The Perfume Souk is not responsible for delays caused by incorrect or incomplete delivery information
Order Processing Times
We aim to prepare all orders as quickly as possible while ensuring every item is checked carefully.
- Orders are prepared during business working hours
- Processing begins once your order is confirmed
- During busy periods, preparation and dispatch may take slightly longer
- Orders placed outside working hours will be processed on the next business working day
Click & Collect Preparation
Click & Collect is available for customers who prefer to collect their perfume order in person from our Limerick kiosk.
- Orders may take up to 4 working hours to be prepared
- The 4-hour preparation time applies only during opening hours
- If your order is placed outside opening hours, preparation will begin on the next business working day
- Please wait until you receive confirmation that your order is ready before collecting
- Orders cannot be collected before they are confirmed as ready
Click & Collect Opening Hours
Collections must be made during the opening hours of Blackbird Barbershop. These hours must be respected.
- Monday: 1:30pm – 6:00pm
- Tuesday: 1:30pm – 6:00pm
- Wednesday: 1:30pm – 6:00pm
- Thursday: 1:30pm – 6:00pm
- Friday: 1:30pm – 6:00pm
- Saturday: 10:00am – 5:00pm
- Sunday: Closed
Please check your delivery and collection details carefully
- DPD delivery usually takes 2–3 working days after dispatch
- Delivery times are estimates and may be affected by courier delays, bank holidays, weather, or peak periods
- If an order is placed during working hours for Click & Collect, it may take up to 4 working hours to be ready
- If an order is placed near closing time, it may not be ready until the next business working day
- If an order is placed after closing time, on Sunday, or outside collection hours, it will be handled on the next business working day
- Collection is only available when Blackbird Barbershop is open
- Please bring your order confirmation when collecting your order
Questions about shipping or collection?
If you have any questions about your order, delivery, or Click & Collect collection time, please contact us using the details below.
- General Enquiries: contact@theperfumesouk.ie
